Terms of Use

Terms & Conditions of Use

Please read these terms carefully before purchasing or using any Simz Power products. By placing an order, you agree to comply with the following:

1. Installation Requirements

• All generator units must be installed by a certified electrician.

• Incorrect installation may result in damage and will void the warranty.

2. Component Warranty

• There is no guarantee on alternators or starter motors.

• Damage resulting from misuse or improper handling is not covered.

3. Automatic Transfer Switch (ATS) Usage

• Units with an ATS must never run without fuel.

• Excessive automatic starts without fuel may burn the starter and damage the fuel pump, which is not covered under warranty.

4. Tampering & Modifications

• Any tampering, modifications, or unauthorized repairs to the unit will void the warranty.

5. Power Ratings

Prime Power (PRP)

• PRP is the continuous output available.

• The average load must not exceed 65% of the prime rating over a period of 250 operating hours.

• Operation at 100% prime power must not exceed 50 hours per year.

• A 10% overload is permitted for a maximum of 1 hour, not exceeding 25 hours per year.

Standby Power (LTP)

• LTP is the maximum output for up to 200 hours per year at variable load.

• The average load must not exceed 75% of the standby rating.

• Operation at full standby rating must not exceed 25 hours per year.

• No overload is permitted.

• The generator must never operate at standby rating in parallel with public utility power.

6. Warranty

• All generators come with a 1-year or 800-hour warranty, whichever occurs first.

• Warranty applies only when the unit is installed, maintained, and used according to these terms.